How To Whitelist An Email Address?

Unsolicited and unwanted emails are becoming a larger problem since they’ve been flocking inboxes with undesired messages. Email services have therefore made their spam filters more stringent.

At The Value Builder System™ we applaud these methods as they help prevent spam and allow users to have a clean and focused inbox. But, nothing is really perfect. Many times important and informative emails are sent into the spam folder without our knowledge. This usually happens when the service provider does not find a particular email in its database of valid IDs or when you have not added the email sender to your contact list.

Whitelisting emails will make sure that you receive emails from the required email IDs, while preventing spam coming in from the others.

Below you will find various email applications and instructions on how to whitelist an email address.

Note: Here is a list of the emails used by The Value Builder System™ and their purpose. 

- [e-mail] (used for Nurture Cycle: the preview email sent to advisors 3 days prior to being sent out, and the email sent to active contacts.

- [e-mail] (used when sending credentials through the system (such as, reset password, Value Builder engagement login credentials. This is also the 'Send' email that we use for the default Value Builder System option for SMTP). 

- [e-mail] (used for notifications sent to you as the advisor when a contact completes an activity, such as begins an assessment or completes an assessment, completes a form for the eBook etc.).

Gmail

Add us to your Gmail contact list:

• Click “Contacts” on the left side of any Gmail page
• Then click “Create Contact”
• Copy and paste the email address (eg: [e-mail],   [e-mail], [e-mail])  into the primary email address dialog box
• Click “Save”

Yahoo

Set up a filter to our email address in your inbox:

• Open your mailbox and click on “Mail Options” (upper right-hand corner)
• Select “Filters” under the management column. Click on the “Add” button
• In the “From header:” row, pick “contains” in the drop-down, and enter the email address
• (eg: [e-mail],   [e-mail], [e-mail]) in the box
• At the bottom of the page click the “Choose Folder” and select “Inbox”
• Click the “Add Filter” button

 

Outlook 2003, Outlook 2016 and Outlook Office 365

Add our email address to your Safe Senders list:

• Go to the tools menu, click “Options”
• Then on the preferences tab, click “Junk E-mail”
• And, within the safe senders tab, click “Add”
• In the add address box, copy and paste
• (eg:  [e-mail],  [e-mail], [e-mail])
• Click OK

Outlook also considers email IDs added to contacts to be safe. You can add [e-mail] and [e-mail] to your contact list in Outlook. This can be done by opening the email you received from us, right-clicking the from address, and selecting “Add To Contacts”. You can also access your address book via the tools drop-down menu.

 

Hotmail.com

Add our email address to your Hotmail Safe List:

• Open your mailbox and click “Options” (upper right-hand corner)
• Click the “Junk E-Mail Protection” link
• Select the “Safe List” link
• Copy and paste
• (eg:  [e-mail],  [e-mail], [e-mail]) into the dialog box titled “Type an address or domain”
• Click the “Add” button next to the dialog box

If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.

Please check that email address is not in your Blocked Senders list. You can access the Blocked Senders list by moving to Options, Junk E-Mail Protection and then Blocked Senders List. If you see an email address that shouldn’t be a part of this list, select it and click the Remove button.

 

Others

The most common ways to whitelist an email address is by adding it to the address book, white list or safe list in the email application. However, there is no standard method and it might differ from application to application.

If you do not find such an option, you will need to contact the support team of your email application and they’ll surely be able to help you with this.

 Please contact [e-mail] if you have any further questions or require assistance.

 

 

Other helpful articles:

 

Emails Are Going Into Spam/Junk Folder