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You can use the Help feature at the bottom of the page or contact support directly at:

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support@valuebuilder.com

  1. Value Builder System
  2. FAQs
  3. Nurture FAQs

Nurture FAQs

  • How Should I Talk About The 71% Increase In Company Value Claim?

    [You need to get very comfortable defending and contextualizing the 71% increase.Here’s how we talk about it:After ana...]

  • Can I Edit The Nurture Cycle Welcome Email?

    [Please feel free to add to or change the welcome email content. To edit the Nurture Cycle Welcome Email: 1.  Go to Se...]

  • Edit List Filters

    [The filters on your contact lists can always be edited to ensure your lists are kept up to date.  For example, you ar...]

  • Can I Specify the Visible Columns?

    [Yes, you can add or remove specific columns for your contact list view.  You are able to add or remove columns for yo...]

  • What Nurturing Resources Are Available To Me?

    [The Content Library are business owner-facing resources and materials you can use to promote your Value Builder offer...]

  • Can I See The Nurture Cycle Content Before It Goes To My Contacts?

    [Yes! Advisors receive a preview email of all Nurture Cycle emails three days prior to it going out to their active Nu...]

  • Can I Specify the Visible Columns?

    [Yes, you can add or remove specific columns for your contact list view.  You are able to add or remove columns for yo...]

  • Why Can’t I Remove the Name Column?

    [The Name column cannot be removed as this is a required field for all other filters to populate. All visible fields a...]

  • Where Can I Find The Engagement Agendas?

    [Under Content Library > Templates you will find The Value Builder Engagement Meeting Agendas.    This document houses...]

  • Why Can’t I Remove the Name Column?

    [The Name column cannot be removed as this is a required field for all other filters to populate. All visible fields a...]

  • My Contact Is Showing As Bounced In Nurture Cycle

    [A bounced status means an “active rejection” has been received from the contact’s/recipient's server or a “no user fo...]

  • Rename My List

    [1. Select the list that you want to rename from the drop-down menu.   2. Click on the Cogwheel icon and select Renam...]

  • Nurture Cycle Contact Showing With Status Temporary Failure

    [A Temporary Failure status means that delivery to the contact’s/recipient's email had an unexpected issue or soft fai...]

  • Rename My List

    [1. Select the list that you want to rename from the drop-down menu.   2. Click on the Cogwheel icon and select Renam...]

  • Clone a List

    [You are able to clone/copy a list by following the steps below:1. Ensure that the list you want to clone is selected ...]

  • Nurture Cycle Welcome Email CTA Is Not Clickable

    [The test email you can send to yourself to view a sample of the welcome email does not include a clickable Call to Ac...]

  • Delete List

    [To delete a list: 1. Ensure that the list you wish to delete is selected in the drop-down menu.   2. Click on the Co...]

  • What Does It Mean If A Contact Is Inactive In Nurture Cycle?

    [This contact is not enrolled in the Nurture Cycle and will not receive any Nurture Cycle emails/content.]

  • Delete List

    [To delete a list: 1. Ensure that the list you wish to delete is selected in the drop-down menu.   2. Click on the Co...]

  • What Happens When A Contact Unsubscribes From Nurture Cycle?

    [There are seven statuses that can be associated with a contact in your Nurture Cycle. Information about each status i...]

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