Tokens are provided to advisors who are on a total license and have completed Certified Value Builder™ training. Tokens are used to activate an engagement. You must have available tokens allocated to your company or team to redeem them. When you are running low on tokens please contact support@valuebuildersystem.com, and they will top you up.
If you are the company manager with various teams, you are responsible for allocating tokens to each team. To do this go to Settings > Company Settings > Engagement Token Management > "+" beside the team you would like to grant tokens to.
Please contact support@valuebuildersystem.com if you have any further questions or require assistance.