Connecting your domain to your Value Builder account is an option that allows for better email deliverability. This will allow our email server to send emails on your behalf, without the limitations that come with connecting your email via SMTP. Follow these step-by-step instructions to seamlessly integrate your domain with the Value Builder System™.
*We recommend that you access your domain records before you begin this process. You will be required to add records to connect your domain. If you do not know where your domain records are managed or who the provider is, please reach out to your IT/Support team or anyone else who manages your email account. Common domain providers are GoDaddy, Amazon Web Services, Cloudflare, etc.
Step 1: Navigate to Email & Notification Settings
Begin by visiting the following link: Email & Notification Settings.
If you have your email connected via SMTP (Under the Custom SMTP heading), locate the 'Remove Access' option next to your connected SMTP and click it.
Step 2: Choose Value Builder Email Server
On the same page and section, select 'The Value Builder System™ Email Server' radio-button.
Click 'Save' to confirm your choice.
Step 3: Connect Your Domain
Scroll down to find the 'Connect a Domain' section.
Enter your domain and a matching email address. For optimal results, use the email associated with your login credentials. Note: If your email address doesn't match, contact support to update your login information.
Step 4: Add DNS Records
After entering your domain details, several DNS records will be displayed.
Log in to your DNS Management panel provided by your domain registrar. Add the listed DNS records exactly as shown.
The TXT records are required to verify your DNS settings. MX and CNAME records are OPTIONAL and should not be added if they are already present.
Step 4B:
There will be a TXT record (as shown above) that you must add when you have connected your domain. For this record, you must combine it with any existing SPF records.
For example, this is how the record should be shown within your records. As you can see below, the text "include:mailgun.org" is added to an existing record and NOT added as its own. Be sure to have the "~all" text at the end of the record.
v=spf1 include:_spf.google.com include:mailgun.org ~all
Step 5: Verify in the Value Builder Portal
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Return to the Value Builder portal and wait for 5 to 10 minutes to allow DNS changes to propagate.
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Click 'Verify' until you see a green check mark confirming successful verification.
Congratulations! Your domain is now successfully connected to your Value Builder account. If you encounter any issues during this process, don't hesitate to reach out to our support team at support@valuebuildersystem.com for assistance.